Our Privacy Policy

World Hope International created this Privacy Statement to demonstrate respect for your privacy preferences and to disclose our information collection and sharing practices. Regardless of whether you provide us with your personal information via our website or in another manner (e.g. telephone, regular mail or face-to-face), we strive to honor your privacy preferences.

BY ACCESSING AND/OR USING THIS WEBSITE, YOU HAVE AGREED TO 1) abide by the practices described in this Privacy Statement, as may be amended from time to time, and 2) the transfer, processing, and maintenance of your personal and sensitive information in the United States of America.

THE PERSONAL INFORMATION WE COLLECT:

Depending on the type of communication or transaction, the personal information we collect may include but is not limited to, your name, postal address, zip code, telephone numbers, organization name, email address, credit card, bank information or billing information.

WHERE AND WHEN WE COLLECT PERSONAL INFORMATION:

You will be asked to provide your personal information when making donations, requesting communications, applying for a job with World Hope International and/or in connection with other World Hope International business (whether it is via the website, e-mail, direct mail or telephone communications).

WE DO NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN:

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to provide us with their personal information without parent or guardian consent. If you are under 18, do not send any information about yourself to us, including your name, address, telephone numbers, or e-mail address, unless you have your parent’s or guardian’s permission. In the event we learn that we collected personal information from anyone under the age of 18, and do not have a parent or guardian’s consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about anyone under the age of 18, please contact us at donorcare@wordhope.orgor call us Monday through Friday, 8:30 AM – 5:00 PM Eastern Time at (703) 923-9414.

INFORMATION SECURITY:

World Hope International has layered security in our systems and only designated employees to have access to hard copies of your personal information. All online transactions are done on a secure server. This means that information entered on the transaction page is encrypted using SSL (Secure Socket Layer) before transmission. On secure pages, a “closed” lock symbol is displayed in the bottom part of your browser screen and the website address in the address bar at the top of the browser screen starts with an “https” instead of an “http”. Donation pages are verified by GeoTrust and transactions are processed using a PCI Compliant merchant account.

WORLD HOPE INTERNATIONAL IS COMMITTED TO DONOR PRIVACY: 

World Hope International respects your privacy and does not rent, sell or exchange its mailing lists.

Personal information will be shared internally at World Hope International to complete your donations or purchasing transactions, to contact you about our on-going work, discuss employment opportunities and ways that you can further support our efforts to help children in need. Your personal information will also be used to provide you access to the various sections of our website that have been personalized for your needs.

World Hope International will not rent, sell or exchange donor names and postal address with third parties. Except in the limited circumstances outlined below, World Hope International will never intentionally share your e-mail addresses, phone numbers or financial information.

EXCEPTIONS:

World Hope International reserves the right to share your personal information in certain situations:

Credit Card Transactions, Electronic Fund Transfers, Payments by Check or Money Order and Online Transactions. World Hope International hires third parties to provide credit card, bank, payment and information processing services and order fulfillment services. If you choose to make an application for employment, make a donation online, by phone, through the mail or by other means or make a purchase from our online Gift Catalog we will share your personal information with our processing service providers. We make an effort to require all third-party service-providers to hold personal information in strict confidence. While we believe these other companies are upstanding and will treat your personal information responsibly, we do not own or control them and cannot guarantee your privacy.
Necessity. If we have reason to believe that there has been some inappropriate interference with or use of our website, communications, charitable services or personal or real property, or if we have reason to believe that one of the World Hope International website users, donors, employees or other related parties may have been injured or may have harmed some other party, we will disclose, without notice to you, personal information as we deem appropriate or if compelled by a legal or regulatory authority.
Merger, Acquisition or other Corporate Restructure. We also may transfer your personal information to a third party successor in interest if we are involved in an acquisition, merger or other transfer of control or sale of assets.
Requesting Communications. We share information provided by our website visitors with third parties that provide services on our behalf – for example, to send communications. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

YOU MAY ALWAYS CHANGE YOUR PRIVACY PREFERENCES BY CONTACTING US:

If you would like to review your personal information or change your privacy preferences to ensure that your personal information is not shared outside of the organization, please e-mail us at donorservices@wordhope.org; call us Monday through Friday, 8:30 AM – 5:00 PM Eastern Time at (703) 923-9414

COOKIES AND PIXELS:

A “cookie” is a small piece of data that is sent to your browser from World Hope International’s web server and is stored on your computer’s hard drive. Cookies are used to collect non-identifying information about the user, such as Web surfing behavior or user preferences for a specific website. World Hope International uses two different types of cookies: session-based and persistent cookies. Session-based cookies expire at the end of a browser session so once you close your browser the cookie simply terminates. Persistent cookies remain on your computer until you remove them. Persistent cookies are used to provide internal Website analytics. You can manually delete all cookies including persistent ones within your browser privacy. You can also set your browser to not accept cookies although this may prevent you from using some of the services offered by World Hope International’s website. In addition, World Hope International uses “pixels,” or transparent GIF files, to help manage online advertising. These pixels do not collect identifying information. The mechanisms identified here are used to improve the user experience on World Hope International’s website and are employed irrespective of “Do Not Track” requests

WEBSITE LINKS:

In order to provide certain services and goods on our website, we contract with other companies and individuals. These additional services and goods may include “links” to other websites from our website. World Hope International’s privacy practices may not be applicable at any third-party sites. Anytime you leave the World Hope International website, we have no control regarding what information may be collected about you, nor do we control what third-parties might do with the information. For example, when you click on a merchant’s name at the World Hope International site, you will be connected with the third-party merchant’s website (even if the World Hope International name/logo is on the screen). This merchant website should have its own privacy statement applying to transactions at their website. It is important that you review any privacy policies on third-party sites carefully BEFORE you use any services or programs offered.

CHANGES TO PRIVACY PRACTICES:

From time to time, World Hope International may revise its privacy practices to address changing technology, security measures, and website functionality. We strive to provide you with timely notice of these changes. Please contact us if you have any questions about changes to our practices.

CONTACTING WORLD HOPE INTERNATIONAL ABOUT PRIVACY PREFERENCES:

If you wish to change your privacy preferences to ensure that your personal information is not shared outside of the organization or have any questions please contact us.

1330 Braddock Place, Suite 301
Alexandria, VA 22314 USA
888-466-4673(HOPE)
703-594-8527
www.worldhope.org

Last Updated January 1, 2016